Please note, we do not work directly with individuals or families. If you are in need of help, please speak directly to a support agency such as your home school link worker, local family centre (find your nearest Surrey family centre by borough/district), housing support, family support, health visitor or social worker.
Our service is free of charge and there is no assessment criteria, but items will need to be collected from our offices in Reigate by the referral partner.
We are always quick to respond to the referrals we receive as we know all too well the urgency behind these requests.
1 From your work email account, please email email@example.com with a list of items needed and supporting information:
2 Once the items are ready, you will be contacted. Our storage space is limited so we would appreciate it if items could be collected promptly. Our offices are open for referral collections term time only, Monday to Friday 9:30am-1pm. See Contact page for more details.
Please allow plenty of time to be shown how to assemble and operate the larger items, such as cots and prams.
3 Join our Referrals Facebook Group to keep up to date with available items, referral news and how our campaigns can help the families you support.
A rule which we live by at Stripey Stork is that our recipients should feel like they are receiving a gift and not a hand out, so all of the pre-loved items we re-distribute are clean, stain-free and in good working order.
Sometimes the requests we receive go beyond the remit of our resources and capabilities, so here’s a useful list of other support services.
Due to the COVID-19 crisis, we are currently running a reduced referral service. See our COVID-19 News page for regular updates at to what this entails. Please be assured that our team are working hard to help wherever we can during these challenging times.